Basic Guide


Einstein accounts

You can manage Einstein accounts used by the Einstein image recognition BLOCK in the Einstein accounts section of the settings menu.

Einstein account list screen

Einstein account information consists of your Salesforce account username (email address) and a key file.

You can get your Einstein account key file by doing the following:

  1. Sign up at using your Salesforce account.

  2. After the sign up screen, click the download button to download your key file. Save this file in a secure place and be sure not to lose it.

    At the current time, key files cannot be redownloaded. If you lose or forget to download your key file, you will need to sign up again using a different Salesforce account to get a new file. (2017/09/12)

If you do not see a download button, copy all of the contents of the text box and save them as a file named einstein_platform.pem (The text starts with -----BEGIN RSA PRIVATE KEY----- and ends with -----END RSA PRIVATE KEY-----).

You can perform the following actions in the Einstein accounts menu:

Action Explanation

Register a new Einstein account.

The steps for registering an Einstein account are as follows:

  1. Click Add.
  2. Enter your Salesforce account email address into the Email address field.
  3. Drop your key file into the gray area or click Select File.
Add Einstein account page
Default setting

Set an Einstein account as the default. The selected Einstein account will be the default setting for the Einstein account property of the Einstein image recognition BLOCK.


Delete a registered Einstein account from BLOCKS.

Click for the Einstein account you want to delete.